SmartOTU is an easy-to-deploy, scalable solution that monitors fibers used in all types of optical networks
Speeding Mean-Time-to-Repair with the SmartOTU Platform
The company asked their dark fiber vendor to dispatch a technician with a portable instrument to troubleshoot the network. However, it often took hours and even days to get a technician out in the field. Service troubleshooting and restoration was so poor in some areas that the company decided to find their own fiber monitoring solution to quickly pinpoint issues and push dark fiber vendors for faster mean-time-to-repair (MTTR).
After learning of their challenges, a team led by Viavi Elite partner Butler Technologies and Viavi Solutions engineers suggested a solution: the SmartOTU platform for remote fiber test and monitoring. SmartOTU continuously monitors dark fiber and gives pinpointed locations of any fiber breaks or degradation. A real-time alarm alerts the company to any physical layer issue. With this data, the company could tell their dark fiber vendor the exact location of the issue and significantly reduce MTTR. This would improve customer experience and ensure minimal lost revenue when network issues occur.